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ATO rolls out additional myGovID functions


Firms with staff on Australian visas will now be able to upgrade to a standard myGovID, after the ATO recently expanded its list of accepted identity documents.

By Jotham Lian 12 minute read

The ATO will now allow the use of Australian visas to set up a standard myGovID, expanding the list of accepted identity documents to five.

Individuals could previously only set up a standard myGovID with at least two accepted documents, including a driver’s licence, passport, birth certificate or Medicare card.

As such, users who currently have a basic myGovID will now be eligible to upgrade to a standard myGovID, granting them more access to Online services.


“If you’re upgrading and are currently authorised as a basic user in Relationship Authorisation Manager (RAM), discuss your access requirements with your principal authority or authorisation administrator,” the ATO said.

“To change your level of access, they’ll need to create a new authorisation for you.”

Out-of-office audit log

The ATO has also confirmed that the principal authority or authorisation administrator can now view user access to Online services using the access history report in Access Manager.

According to the ATO, the report can be created for one or all authorised users and includes the date, time of login and online service accessed.

The function was first revealed at the start of the year after practitioners expressed concerns around the ability for staff to access client information through Online services for agents outside the workplace and outside office hours.

It is understood that the access audit log will form part of the ATO’s response to out-of-office security concerns, with further controls currently being developed.

“[The audit log] will be available to agents and that will give them more transparency than they’ve ever had in the history of our portals about who is logging in,” ATO deputy commissioner and chief digital officer John Dardo told Accountants Daily earlier this year.

“The ATO is working with the agent profession on understanding what other out-of-office hours controls agents may want in the future, but that is subject to further discovery and design work.”

Jotham Lian

Jotham Lian


Jotham Lian is the editor of Accountants Daily, the leading source of breaking news, analysis and insight for Australian accounting professionals.

Before joining the team in 2017, Jotham wrote for a range of national mastheads including the Sydney Morning Herald, and Channel NewsAsia.

You can email Jotham at: This email address is being protected from spambots. You need JavaScript enabled to view it. 

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