The professional bodies are welcoming proposed amendments to the AFCA rules as they attempt to “improve...
The pair bring a “breadth of skills and knowledge to their roles”, says the chair of the complaints body.
Data shows complaints related to financial hardship and insurance handling dominated AFCA's reporting...
A recent court ruling means SMSFs can apply for financial compensation due to bad advice.
The financial complaints body replaces an inaugural member with a lawyer and policy specialist.
The financial complaints body says it has never been more needed with 100,000 issues this year alone.
The compensation scheme of last resort will be crucial for almost 5,000 complaints on hold due to company...
Delays, denials and disputes are running at four times the rate of the previous worst weather event, says complaints...
One-stop shops encouraging SMSF property investment and borrowing still continue to account for a sizeable portion of...
The scale and intensity of the disaster remain front of mind for townspeople in northern NSW and South-East...
The impact of rising interest rates means the prospect of more complaints.
While superannuation complaints stayed steady over the 2021–22 financial year, those relating to inappropriate advice...
More than 70,000 financial complaints were received over the last 12 months, down by 12 per cent compared with the...
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