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Mid-tier looks to expand in tech offering space


A mid-tier accounting firm is set to roll out its own technological offerings for its clients this year and is looking to continue shifting its workplace environments to better align with cultural imperatives. 

By Lara Bullock 12 minute read

CEO of Grant Thornton, Greg Keith, spoke to Accountants Daily about the firm’s plans for 2017, which include the delivery of an app for client use.

“Grant Thornton internationally has been developing some IP which is now being turned into an app which we’ll be rolling out with our clients,” he said.

“It focuses on the clients’ growth journey and brings out the key drivers in growing clients, and results in a detailed action plan. It’s very quick and simple to use but extremely effective.”


Mr Keith explained that clients will be able use the app in conjunction with working with an accountant.

“They’ll be working with one of the advisers from Grant Thornton to help develop their growth strategy,” he said.

“It’s already been developed and we’re currently training our people, our partners and leadership teams on utilising the app and we have already commenced those conversations with clients.”

Grant Thornton is also moving towards embracing agile working, with one office recently relocating and plans for two more to do the same.

“We’ve recently relocated in late December in Adelaide to new premises which will be officially opened in early February,” he said.

“In FY17, we will be looking to either relocate or refit our premises in Perth and Melbourne to facilitate agile working and state-of-the-art premises which will mean that each of our capital city offices will have outstanding facilities.”

Mr Keith said agile working spaces have benefits for accountants, the firm and its clients.

“It increases collaboration and it allows our people to sit next to people who are working on the same client at the same time irrespective of their discipline or their industry expertise,” he said.

“It improves employee engagement because people are working in very flexible open environments and theyre able to interact with one another and learn from each other.”

“It also allows clients to come in and interact with our people in a very open environment.”

Lara Bullock


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