BlackLine’s detokenisation service achieves security standard validation

"For organisations managing payment-card information, PCI DSS is an important security standard and, in many environments, a prerequisite for technology providers supporting these workflows,” said Jill Knesek, chief information security officer at BlackLine. 

“This validation gives customers independent assurance that BlackLine has cleared that bar, allowing them to extend automation into sensitive financial processes with confidence," Knesek said.

The PCI Detokenisation Integration Service has allowed users to access payment card information for matching, keeping the data within the customer’s environment, enabling organisations to automate more of their reconciliation process, while keeping security and control intact.

As service organisations in retail, travel, hospitality, and leisure process millions of card transactions, they face significant manual work when security requirements arise for unmatched transactions.

These requirements, designed to protect cardholder information, can limit what data is available for automated matching, creating a bottleneck for automating these workflows.

“Our customers are asking BlackLine to go deeper into some of their most complex operational workflows, and greater automation cannot come at the expense of security or control,” said Owen Ryan (pictured), CEO and chairman of BlackLine. 

“This validation enables organisations to apply BlackLine’s proven matching and reconciliation capabilities to more of the high-volume, sensitive workflows they manage every day. It expands where we can deliver value while maintaining the security and trust our customers demand.” 

This follows the company’s launch of its new multi-agent AI system, Verity Prepare, in August of this year; the launch of its Agentic Financial Operations model in June; and the release of its comprehensive suite of AI, Verity AI, in September last year.