Reckon to accelerate AI capabilities through AWS partnership

“We believe this human-plus-AI model will be a key competitive advantage in the years ahead,” he said.

Amazon Web Services is a core part of Reckon’s strategies, with the software firm leveraging AWS’s leading cloud and AI technology, infrastructure, and expertise to accelerate delivery and ensure we build on a world-class foundation.

“We are now extending that collaboration into the next phase of our journey. AWS is working closely with us to support our AI strategy, bringing deep expertise and access to advanced AI tools and programs,” said Allert.

“Through their dedicated AI initiatives and enablement programs, they are helping us accelerate innovation and bring new AI-powered capabilities to market more quickly and with confidence.”

From a product perspective, Allert said Reckon have already taken important first steps.

“In our Legal division, we have launched DataQ AI in the US, enabling firms to extract deeper insights from billing and collections data and drive more efficient invoice-to-cash processes,” he said.

“Across Australia and New Zealand, we are now integrating AI into our accounting and payroll platforms for SMEs. These capabilities will focus on automation, intelligent insights, and improved user experience, with our first releases expected in the second half of 2026. This strategy is already shaping our roadmap.”

Through its collaboration with AWS, Reckon is also building an AI-powered onboarding assistant designed to help new and existing customers get set up and running in its products as quickly and seamlessly as possible. 

“We are also rolling out in-product notification enhancements that proactively alert customers to upcoming compliance obligations, such as Payday Super and STP lodgements, well ahead of time. And behind the scenes, we have delivered a significantly improved bank feed and reconciliation experience, making everyday bookkeeping faster and more automated for our customers,” said Allert.

“Our approach to AI is grounded in responsibility. We are implementing governance frameworks to ensure strong oversight, data security, and compliance as we scale these capabilities.

“Ultimately, our focus is simple – to use AI to help our customers work smarter, operate more efficiently, and make better decisions, while strengthening Reckon's long-term growth and competitive position.”