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Planday targets rapid expansion of award coverage


Hospitality cover, just announced, will soon be followed by other sectors from automotive to hair and beauty, the software supplier says.

By Philip King 10 minute read

Employee software supplier Planday will rapidly expand its award interpretation tools to cover a whole range of sectors from automotive to hair and beauty, its regional chief told Accountants Daily at last week’s Xerocon event.

Planday used the Xero conference to announce it was broadening its product to cover businesses paying staff under hospitality, restaurant and fast food awards, a complex area that takes in almost 950,000 employees working under multiple awards each with different rates and penalties.

Xero, which owns Planday, said the interpretation tool would “help improve compliance confidence for employers in managing their payroll and rostering requirements”.

“It also makes it easier for small businesses to manage staff shifts and communicate with teams.”

Planday Asia-Pacific vice-president Matt Sallmann said hospitality was just the start with another four sectors targeted for the next raft of upgrades.

“We are currently exploring opportunities to launch a range of new awards across the automotive, real estate, cleaning, and hair and beauty industries,” he said.

“While in the early stages of planning, we have identified that each of these industries could benefit from time tracking and management tools Planday can offer, and based on size and market fit they are currently our areas of focus.”

“Planday’s awards interpretation across retail and clerks and, most recently, hospitality continue to improve compliance confidence, save time, and minimise risk of error for small businesses.”

“We are continually assessing opportunities for what is next in order to evolve the way small and medium businesses operate, ensuring efficiency and accuracy are at the forefront of daily operations."

He said Planday was focused on small business users with an average staff number of 12 and priced its product on headcount with a cap on the maximum price. The additional award coverage could be just months away, he said.

“The bulk of our work over the past 18 months has gone on developing software to communicate awards. Turns out Australia’s got the most complex awards system in the world – although we knew that at the start.”

Planday’s operations in Australia began with beta customers a year ago and it had already installed a client base running into three figures, Mr Sallman said.

Planday was founded in 2004 in Denmark and was acquired by Xero in 2021. In May, former Spotify director Dave Lee took over as global CEO, replacing Christian Brøndum who had guided the workforce management business for 11 years. 

It now operates in more than 10 countries and supports over 400,000 users across Europe, Australia and the US.



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Philip King

Philip King


Philip King is editor of Accountants Daily and SMSF Adviser, the leading sources of news, insight, and educational content for professionals in the accounting and SMSF sectors.

Philip joined the titles in March 2022 and brings extensive experience from a variety of roles at The Australian national broadsheet daily, most recently as motoring editor. His background also takes in spells on diverse consumer and trade magazines.

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