Inaugural small business ombudsman appointed

The appointment fulfils an election commitment from the government to create and advocate for small businesses and family enterprises, with Ms Carnell set to commence the role on 11 March for five years.

Ms Carnell brings extensive experience to the role, having run a small business of her own for 15 years before becoming ACT chief minister, as well as holding the position of CEO of the Australian Chamber of Commerce and Industry since 2014.

Commenting on the appointment MYOB CEO Tim Reed said, “This is a significant endorsement by the Turnbull government to the importance of small business to the Australian economy,”

“It’s great to see the government smoothing the way for SMEs, in particular when it comes to dispute resolution.”

Mr Reed added that with small businesses seeking less red tape and “changes to the burden of GST compliance”, the creation of an ombudsman role ensures that the small business voice is better heard in the future.

“We look forward to seeing small businesses and family enterprises empowered by the presence of a Commonwealth advocate with the ability to influence changes to Commonwealth laws and regulations. This is a decisive move which will help businesses across Australia realise their potential.”