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The ATO will be setting up a physical presence in non-metropolitan locations to provide taxpayers with advice about how to use its self-lodgment services.
Thirty-five locations will play host to ATO “pop ups,” to give taxpayers advice about the ATO’s digital products and services. This includes self-lodgment tools and the ATO app.
Assistant commissioner at the ATO, Kath Anderson, said the campaign follows positive feedback from taxpayers about face-to-face initiatives.
“Last year alone, over 30,000 people were assisted, and over the past 30 years, the Tax Help service has helped more than one-and-a-half million Australians with their tax returns,” Ms Anderson said.
A full list of locations is available here.
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