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Inspector-General knocks ATO boss’ tax agent blasting


The Inspector-General of Taxation (IGT) says tax commissioner Chris Jordan’s recent hit out against tax agents without providing factual data “wasn’t the most prudent course of action” and has risked further damaging a fragile working relationship with the profession.

By Jotham Lian 12 minute read

At the Tax Institute’s National Convention last month, Mr Jordan took another swipe at tax agents in the context of its work-related expenses crackdown, saying the results of its random enquiry program showed incorrect claiming was worse in agent-prepared returns as compared to self-prepared returns.

“Some display a lack of competence, or outdated knowledge and practices, or do not take proper care when undertaking their work; others are deliberately scamming or cheating the system,” said Mr Jordan.

“These results are really disappointing. For years I’ve heard how tax agents were guardians of the system – these random enquiry results tell me this is not the case for some agents.”


Fronting the standing committee on tax and revenue, IGT Ali Noroozi fielded questions from MP Jason Falinski, who asked if it was appropriate for Mr Jordan to be making comments on the industry, without producing the data to support those claims.

“It perhaps wasn't the most prudent course of action. It would have been best to have released the facts at the same time,” said Mr Noroozi.

“I think it would have been preferable for the facts to have been shared and the basis for which those comments were made when they were made. It's a relationship that can, at times, be fragile.

“But, as you say, those comments at the Tax Institute conference have stirred up a reaction from tax practitioners.”

The ATO has yet to publish its tax gap figures for work-related expenses, which gives clearer estimates of the budget hole inappropriate work-related expenses claims create.

The Tax Office is working off the results of surveillance and audit activity, including an audit of about 900 tax agents.

Work-related expenses are significant from a budgetary perspective. In the 2016/17 financial year, they accounted for about 76 per cent of deductions for individuals, and formed a significant part of the ATO's compliance focus during that same reporting period.  

Competitive neutrality 

Mr Falinski also questioned the appropriateness of the Tax Office to be making comments that could lead taxpayers to self-lodge in preference to using a tax agent.

“I don't think the commissioner's remark was saying, 'Don't use tax agents.' He did say that this is what the result of their random audits are, but I do agree that he did not produce the factual basis,” replied Mr Noroozi.

In his reply, Deputy Inspector-General of Taxation Andrew McLoughlin said the IGT was not going to favour sides but would be navigating those issues in its ongoing review into the Future of the Tax Profession.

“With respect to people having choice of service, if people believe that they need independent advice and support, then we've always supported that as an office,” said Mr McLoughlin.

“We aren't about trying to pick favourites, but we do support the central integrity of the system, which is obviously dependent upon having an administrator that is capable of managing the core functions.”

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Jotham Lian

Jotham Lian


Jotham Lian is the editor of Accountants Daily, the leading source of breaking news, analysis and insight for Australian accounting professionals.

Before joining the team in 2017, Jotham wrote for a range of national mastheads including the Sydney Morning Herald, and Channel NewsAsia.

You can email Jotham at: This email address is being protected from spambots. You need JavaScript enabled to view it. 

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