Regulation

Regulation

Complaints to AFCA rise 23% to hit record, scam issues double

The financial complaints body handled more than 100,000 issues last year and says increases have become “unsustainable”.

09 January 2024 • By Philip King

more from regulation

Regulation

Former liquidator pleads guilty to siphoning $2.5m

The administrator of five troubled companies transferred money to his business and for personal use, court hears.

22 December 2023 • By Philip King

Regulation

St Vincent’s back pays staff $4.4m after ‘payroll errors’

The health business self-reported to the FWO after discovering underpayments to around 2,700 staff.

20 December 2023 • By Philip King

Regulation

AusPost to refund $2.9m for lost, damaged parcels

The national mail carrier and its subsidiary StarTrack committed “extremely concerning” breaches of consumer...

19 December 2023 • By Christine Chen

Regulation

Two men get 8 years’ jail for $40m gold bullion fraud

An ATO-led investigation uncovered false claims for GST credits in a gold recycling scheme.

19 December 2023 • By Philip King

Regulation

Bank watchdog slams 40% rise in hardship safeguard breaches

The “alarming” surge in banks failing to support customers facing financial difficulties erodes trust and confidence...

18 December 2023 • By Christine Chen

Regulation

Sydney cafe fined $124k for underpaying casuals

The court said “substantial” penalties were necessary after the brother and sister duo “deliberately” underpaid staff...

18 December 2023 • By Christine Chen

Regulation

‘Brazen’ unregistered tax preparer fined $230k, banned for life

Perth woman broke the TASA on more than 500 occasions and exposed clients to unpaid taxes and penalties.

13 December 2023 • By Philip King