TPB updates register to enable customisation of contact details

Under the Tax Agent Services Regulations 2022, the TPB requires a minimum of only one contact detail to remain published on their register profiles; however, an option to request suppression of contact details will remain available in the event of security concerns.

In addition, a CAPTCHA step will be implemented for users accessing contact details on the register to reduce automated scraping or phishing risks.

This change arises from recent legislative changes, which support the improvements to the TPB’s digital services.

With the lodgement of full suppression, limited location information, such as suburb, may still appear; although further suppression may be considered in exceptional circumstances, the board said.

In a LinkedIn post, TPB board member Debra Anderson said that practitioners will now have the option to show their phone number, email address, or physical address.

“I am so pleased to finally share that, from April 2026, all agents will have the option to choose which contact details they do or don't want shown on the TPB's public register,” she added.

This news follows ASIC’s decision to remove company directors’ residential addresses and limit dates of birth to month and year only in paid ASIC Connect extracts or free tax agent reports, in a push to increase privacy protections.