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ATO to transform by 2020

Commissioner of taxation Chris Jordan has outlined his vision for a more dynamic Australian Taxation Office at the Tax Institute of Australia’s national conference.

News Michael Masterman 08 April 2014
— 1 minute read

In an address to attendees, the commissioner described his plan to transform the ATO by 2020, with the goal of becoming “a leading taxation and superannuation administration known for our contemporary service, expertise and integrity”.

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Commissioner Jordan said the ATO has set this longer term vision in a new mission statement, saying it is important for the ATO to articulate what it will do, how it will do it, and then to regularly measure its success.

“This is essential for our people, our stakeholders and, of course, the community, who ultimately need to know we are doing the best we can,” he said.

“Our new mission – our unique job – is to contribute to the economic and social wellbeing of Australians by fostering willing participation in the tax and superannuation systems.

The commissioner said he expects to see significant changes to the taxation landscape.

“I imagine many tax practitioners are thinking about their future in an increasingly electronic environment, with the new avenues for direct contact between the ATO, taxpayers and third parties”.

“As key players in the tax system we have to face these changes together. Just as we are reinventing the ATO, what are you doing – what is your vision for your future?” the commissioner said.

The ATO said in a statement that it will be sharing information with tax practitioners in the coming months to allow them to consider what the ATO’s new vision means both for them and for their practices.

ATO to transform by 2020
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