Bookkeeping Firm of the Year

OVERVIEW

As digital disruption and automation continue to play out in the accounting industry, successful bookkeeping firms are those that can rise above and continue to capitalise on the business opportunities associated with their vital services.

This award recognises the bookkeeping firm that most effectively drove business growth during the 2017 calendar year, utilising a range of business development principles and tactics.

Based on business growth metrics as well as support and servicing, the award considers the activities, strategies and actions of the firm in terms of driving increased revenue and efficiencies.

ELIGIBILITY

This award is open to all firms in Australia with a specialist bookkeeping offering. It is based on the period from 1 January 2017 to 31 December 2017.

QUALITATIVE CRITERIA

  • Outline how you executed your growth strategy in the 2017 calendar year.
  • Outline your plans to grow the firm within the next three years.
  • What do you believe sets you apart from your competitors?
  • What are you doing to improve client satisfaction?
  • What are you doing to seek new business?
  • How are you capitalising on digital disruption?

BUSINESS METRICS

These metrics apply to the bookkeeping arm of the firm

Metric 1/1/2016 - 31/12/2016 1/1/2017 - 31/12/2017
Total revenue
Number of clients
Percentage of recurring income
Number of new clients
Number of offices
Total number of staff